The service industry makes up a significant portion of the global economy. In many developed markets, service businesses represent one of the fastest growing and most profitable sectors. While these businesses often command higher margins than companies in more capital-intensive industries, successfully increasing the profitability of a service company requires a different approach.
Unlike more traditional industries whose primary assets include facilities and machinery, service company’s primary assets are often their people. Improving the productivity of human capital is paramount to achieving increased profitability. And selling a service generally requires a different approach than selling tangible, consumable products.
Given the unique complexities facing the industry, we developed a proprietary set of tools and methodologies designed to rapidly drive increased financial performance for companies across a wide range of service sub-sectors, including:
- Commercial and business
- Consumer and retail
- Professional and legal
- Health
- Educational
- Engineering and construction
- Repairand maintenance
- Insurance and ancillary financial
In particular, AlixPartners has driven measurable financial results for clients in a variety of areas including branch office and network optimization, rapid cost containment, labor productivity, SG&A optimization, sales force effectiveness and growth and expansion strategy.