Financial Services

 
The Innovation Commitment

The Innovation Commitment | The Key to Competing in the Mobile Financial Services “Arms Race”

May 2014

Everything that touches mobile—whether it’s hardware, software, features, or apps—is experiencing rapid growth. Against that backdrop, financial institutions are competing against one another as well as against a whole host of new entrants that are commoditizing traditional financial services. 


 
Unlocking the Power of Compliance Data: The Product and Pricing Lifecycle Management Solution Revolution

Unlocking the Power of Compliance Data: The Product and Pricing Lifecycle Management Solution Revolution | INSIGHT: Information Management Services & Zafin

February 2014

The flurry of recent compliance and regulatory initiatives affecting the financial services industry has created a store of incredibly valuable customer behaviour data. However, for most organizations, the additional data retrieval effort represents only another compliance cost – significantly operationalizing this data in any meaningful way is beyond the capability and/or budget of most financial services institutions.


 
The Unbearable Lightness of Being a European Bank

The Unbearable Lightness of Being a European Bank | Using M&A to solve the growth conundrum

December 2013

To survive, banks will have to restructure, consolidate, innovate, and become more international—and all of it very soon. Banks will need to carefully consider a number of models already on the drawing board, all of which combine consolidation with the industrialization of some operations and lines of business. Among them, five types of players are emerging.


 
Recycling, Not Reinventing

Recycling, Not Reinventing | Reducing the Costs of Payday Lending Facilitation Compliance

August 2013

Seeing a big potential payday, class-action lawyers have joined the fray, launching lawsuits against several major banks and demanding restitution and penalties. With the right tools and experience, the significant investments that most banks have already made in their anti-money laundering (AML) processes could potentially be leveraged to provide rapid solutions to payday-lending exposure as well.


 
Addressing Conduct Risk Exposure

Addressing Conduct Risk Exposure | Financial Services Quarterly: Spring 2013

May 2013

Today’s dynamic marketplace requires financial services firms to rethink the fundamentals of the business with a willingness to push beyond the traditional borders regarding brand promise. A conduct-risk management framework is needed to manage this risk and, ultimately, help to evaluate and design less risky and more commercially successful products and services.


 
Bridging the Enterprise Divide

Bridging the Enterprise Divide | Financial Services Quarterly: Spring 2013

May 2013

Many large financial institutions have attempted a series of enterprise-wide initiatives designed to drive cross-functional efficiencies into the organization and improve performance. Designed to be strategic solutions to critical business problems, these transformations typically require multi-million-dollar investments against the promise of multi-million-dollar ROI. Yet, all too often, these high-stake transformation initiatives fail. Why?


 
More Than Just Fun and Games

More Than Just Fun and Games | Financial Services Quarterly: Spring 2013

May 2013

With smartphone ownership in the US surpassing the 50% mark last year, and adoption growing at a rate of 1% per month,1the debate over whether or not there is a mobile revolution is largely over. Not only is it underway, it is way beyond the so-called tipping point. For financial services providers, the debate has shifted dramatically over the past year from “If and when” to “Now what?”


 
Conduct Risk & Bank Values

Conduct Risk & Bank Values | The Benefits of a Structured Approach

April 2013

Strong share price performance across UK banks since last summer suggests that fears over the impact of Eurozone fragility may be receding. As the banks report resilient balance sheets and improving underlying profitability against a backdrop of sluggish economic growth, one might be forgiven for thinking that the worst is over. However, concerns continue at both a systemic and institutional level.


 
The Bank Wears Prada

The Bank Wears Prada | Mobile Banking, the Digital Wallet, and the Branch of the Future

March 2013

By capitalizing on key competitive advantages, banks can expand their business from one of simply brokering money to one that includes almost any non-financial product category. Banks can help to customize offers to the individual customer and to optimize production and distribution costs (e.g. the productivity of the wider economy), giving consumers added value and providing a better return on investment for small businesses and merchants.


 
Up for Grabs

Up for Grabs | How the evolving regulatory environment may make it easier for consumers to switch banks

January 2013

Now, regulators in various countries around the world have taken aim at the account-switching process and are mandating consumer-oriented reforms. In the U.S., some legislators and consumer advocacy groups have taken notice and are beginning to draft similar proposals. Taken together, these developments provide insight into potential regulatory reform that could impact bank-switching processes in the U.S.—and how banks should prepare.


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