Sui, Frank

Frank Sui brings over 20 years experience to AlixPartners Enterprise Improvement Practice as a business builder and trusted advisor, serving senior executives at retail banks, credit card issuers, payments networks and consumer finance companies to improve operational performance and reach near-term financial goals.

He has a successful track record of delivering profitability growth from driving operations efficiencies and capturing pricing, product, servicing and sales/marketing opportunities. Frank is particularly skilled at leading complex, large scale change initiatives including cost restructuring, merger integration and outsourcing.
As an industry operator, Frank has also built several businesses which were acquired for $300 million and $120 million, respectively.

A few highlights include:

  • Led corporate-wide profit improvement initiative for office of CEO and worked with corporate and line of business executives to drive $100 million in P&L impact across private banking, corporate banking, retail banking, and asset management.  60% of improvement came from efficiency programs and 40% came from capturing pricing and sales/marketing opportunities. 
  • Led the operations transformation of a large captive auto-finance company; achieved $50 million in profit improvement in 60 days.
  • Restructured card-acquisition operations at a leading global credit-card company, where a $20 million run-rate impact was achieved.
  • Created and executed new online and mobile payments business models at a leading global payments network, which led to the acquisition of a new partner and the scaling-up of online-payments platforms.

Frank graduated with an MBA from Harvard Business School and a Bachelor of Science degree in Chemical Engineering from Cornell University. He has spoken and written extensively on mobile payments, banking, and retail banking topics which include: “Mobile Payments: It's Not Just About Payments; it's About Business Model Innovation.” “Is the retail payments industry headed for disruption? Credit cards, search-to-purchase and the law of unintended consequences,”  “Small Business Banking: A Hobson's Choice.”