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Knowledge Management Coordinator

Corporate Services - Business Intelligence London

At AlixPartners we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. We prize diversity and inclusion, the intellectually curious, the inventive, and the forward-thinking. We invite you to influence the way we work, and define the way we embrace tomorrow.

What you’ll do

The mission of the Knowledge Management team at AlixPartners is to facilitate the creation, sharing, and leveraging of codified and tacit knowledge throughout the firm.  

AlixPartners is looking for a Knowledge Management Coordinator to assist with the development and promotion of the firm’s knowledge management tools and capabilities.

The Knowledge Management Coordinator is a permanent role located in London and reports to Business Intelligence Knowledge Management Manager.

Paid relocation is not available for this position.

  •  Use KM Tools to create content that showcases AlixPartners’ qualifications
  • Respond to requests by identifying existing knowledge and relevant content, or by customizing materials, to support client selling and serving activities which includes managing all KM requests coming to the Business Intelligence team
  • Report on volume, satisfaction level, and key requestors for KM requests
  • Dispatch KM requests to KM team based on capacity and availability
  • Train new BIC Team members on how to respond to KM needs, and how to create KM qualifications
  • Gather and make available content that can be used in the pursuit and delivery of new business. Ensure content is of high quality, on brand, sanitized, tagged, secured, and made easily findable by those who may seek it later.
  • Support the curation of material to ensure the “latest and greatest” is available, and cull from the system any stale documents.
  • Help in the development of proposals in select situations.
  • Additional responsibilities as identified. 

This description is not designed to encompass a comprehensive listing of required activities, duties or responsibilities.

What you’ll need 

  • Service focused and highly responsive
  • Able to multi-task and manage others to deliver work under timelines
  • Interpersonal skills that enable the individual to foster connections with colleagues throughout the firm 
  • Effective verbal communication skills, including the ability to articulate our knowledge management vision throughout the firm 
  • Intellectual curiosity and love of learning that can contribute to process improvement 
  • Strong writing skills, employing brevity and clarity  
  • Must be able to work full time in an office environment; Must be physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the work day.
  • Bachelor’s degree preferred (Business-related field preferred)  
  • Experience with Microsoft SharePoint required 
  • Proficiency with Excel and PowerPoint required 
  • At least two years' work experience preferred 
  • Work experience/internships in professional services and/or knowledge management a plus 
  • Good business sense and judgement

In addition to a positive workplace, the firm offers a comprehensive compensation package including an excellent benefits program.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, protected veteran status or status as an individual with disability.


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EMPLOYER AND JOB POSTING DISCLAIMER

All genuine AlixPartners vacancies are located on the AlixPartners website. AlixPartners does not charge any application, processing or training fee at any stage of the recruitment process, and interviews will be held in-person or via a secure video tool. AlixPartners does not engage with candidates via platforms such as VIBER, Google Hangouts or other instant messaging platforms.

Employer and Job Posting Disclaimer

All genuine AlixPartners vacancies are located on the AlixPartners website. AlixPartners does not charge any application, processing or training fee at any stage of the recruitment process, and interviews will be held in-person or via a secure video tool. AlixPartners does not engage with candidates via platforms such as VIBER, Google Hangouts or other instant messaging platforms.