The forces of change pummeling retail have never been stronger. Rapidly shifting consumer behavior is accelerating trends that had been gradually underway over the last few years. Online sales have experienced growth that usually takes four or five years in just a few months. And retailers are having to pay much more attention to how, and how quickly, product gets into the hands of consumers. The entire ecosystem has been impacted -- from manufacturers to retailers to landlords, luxury to mass, and every touchpoint in between.  

While retail has learned to live with disruptions over the last few years, the next step is to start anticipating them and preparing accordingly. Retailers need to embrace agility across their entire organization to better sense and respond to changing consumer priorities and industry trends. This will mean fixing operational issues that have marred performance and profitability for years. Our deeply experienced and hands-on retail team will work alongside you to guide and support your transformation as you reinvent the very meaning of the word retail. 

NAVIGATING A SEA OF DISRUPTION

Disruption has created a fast-changing and less-predictable environment for most industries, leaving many leaders feeling adrift. New realities require businesses and their leaders address a different set of priorities and hone new skills. AlixPartners Disruption Insights examines how disruptive factors are affecting all industries and identifies successful strategies that companies are employing to respond.

DOWNLOAD THE RETAIL INDUSTRY REPORT

Disruption has created a fast-changing and less-predictable environment for most industries, leaving many leaders feeling adrift. New realities require businesses and their leaders address a different set of priorities and hone new skills. AlixPartners Disruption Insights examines how disruptive factors are affecting all industries and identifies successful strategies that companies are employing to respond.

DOWNLOAD THE RETAIL INDUSTRY REPORT
ccp study cover image

ALIXPARTNERS CHANGING CONSUMER PRIORITIES STUDY

As the world prepares to emerge from the pandemic’s profound disruption to normal life, our collective experience over the past year has imprinted on how we will behave going forward. Consumers across the board have had to learn new behaviors and adopt new habits in their everyday lives. Mapped by the two main vulnerabilities—health (this includes mental and physical) and finances—consumer behaviors have taken on four distinct dimensions that companies must consider going forward in addition to traditional demographics.

READ MORE

As the world prepares to emerge from the pandemic’s profound disruption to normal life, our collective experience over the past year has imprinted on how we will behave going forward. Consumers across the board have had to learn new behaviors and adopt new habits in their everyday lives. Mapped by the two main vulnerabilities—health (this includes mental and physical) and finances—consumer behaviors have taken on four distinct dimensions that companies must consider going forward in addition to traditional demographics.

READ MORE
covid 19 retail lessons learned 2020

COVID-19 & retail: lessons from around the world

The shock of a near-simultaneous shutdown of the global economy has been wrenching for most industries, with retail among the worst hit. In articles originally published for the World Retail Congress on retailing in a time of crisis, AlixPartners experts take a look around the world and focus on those countries hit hardest by the coronavirus to highlight instances of quick thinking and rapid innovation in retail.

READ MORE

The shock of a near-simultaneous shutdown of the global economy has been wrenching for most industries, with retail among the worst hit. In articles originally published for the World Retail Congress on retailing in a time of crisis, AlixPartners experts take a look around the world and focus on those countries hit hardest by the coronavirus to highlight instances of quick thinking and rapid innovation in retail.

READ MORE

How can retailers satisfy today's self-centric customer?

In years of studying buyer behavior and touchpoints, AlixPartners has found that every transaction between the consumer and the retailer can be broken down into five basic building blocks that shape this relationship: access, product, price, service, and experience. Weighing consumer expectations in relation to each of these attributes paints an instructive picture of the trends and tactics that will become critical to retailers’ strategic decision-making in the months to come.

READ MORE

In years of studying buyer behavior and touchpoints, AlixPartners has found that every transaction between the consumer and the retailer can be broken down into five basic building blocks that shape this relationship: access, product, price, service, and experience. Weighing consumer expectations in relation to each of these attributes paints an instructive picture of the trends and tactics that will become critical to retailers’ strategic decision-making in the months to come.

READ MORE

Retail Viewpoint: Actionable Insights Every Month

Sign up for our Retail Viewpoint email newsletter where each month we take a deep dive into the disruptive forces shaping retail business opportunity around the world.

In The News

Global Coordinators

Global Team

The forces of change pummeling retail have never been stronger. Rapidly shifting consumer behavior is accelerating trends that had been gradually underway over the last few years. Online sales have experienced growth that usually takes four or five years in just a few months. And retailers are having to pay much more attention to how, and how quickly, product gets into the hands of consumers. The entire ecosystem has been impacted -- from manufacturers to retailers to landlords, luxury to mass, and every touchpoint in between.  

While retail has learned to live with disruptions over the last few years, the next step is to start anticipating them and preparing accordingly. Retailers need to embrace agility across their entire organization to better sense and respond to changing consumer priorities and industry trends. This will mean fixing operational issues that have marred performance and profitability for years. Our deeply experienced and hands-on retail team will work alongside you to guide and support your transformation as you reinvent the very meaning of the word retail. 

NAVIGATING A SEA OF DISRUPTION

Disruption has created a fast-changing and less-predictable environment for most industries, leaving many leaders feeling adrift. New realities require businesses and their leaders address a different set of priorities and hone new skills. AlixPartners Disruption Insights examines how disruptive factors are affecting all industries and identifies successful strategies that companies are employing to respond.

DOWNLOAD THE RETAIL INDUSTRY REPORT

Disruption has created a fast-changing and less-predictable environment for most industries, leaving many leaders feeling adrift. New realities require businesses and their leaders address a different set of priorities and hone new skills. AlixPartners Disruption Insights examines how disruptive factors are affecting all industries and identifies successful strategies that companies are employing to respond.

DOWNLOAD THE RETAIL INDUSTRY REPORT
ccp study cover image

ALIXPARTNERS CHANGING CONSUMER PRIORITIES STUDY

As the world prepares to emerge from the pandemic’s profound disruption to normal life, our collective experience over the past year has imprinted on how we will behave going forward. Consumers across the board have had to learn new behaviors and adopt new habits in their everyday lives. Mapped by the two main vulnerabilities—health (this includes mental and physical) and finances—consumer behaviors have taken on four distinct dimensions that companies must consider going forward in addition to traditional demographics.

READ MORE

As the world prepares to emerge from the pandemic’s profound disruption to normal life, our collective experience over the past year has imprinted on how we will behave going forward. Consumers across the board have had to learn new behaviors and adopt new habits in their everyday lives. Mapped by the two main vulnerabilities—health (this includes mental and physical) and finances—consumer behaviors have taken on four distinct dimensions that companies must consider going forward in addition to traditional demographics.

READ MORE
covid 19 retail lessons learned 2020

COVID-19 & retail: lessons from around the world

The shock of a near-simultaneous shutdown of the global economy has been wrenching for most industries, with retail among the worst hit. In articles originally published for the World Retail Congress on retailing in a time of crisis, AlixPartners experts take a look around the world and focus on those countries hit hardest by the coronavirus to highlight instances of quick thinking and rapid innovation in retail.

READ MORE

The shock of a near-simultaneous shutdown of the global economy has been wrenching for most industries, with retail among the worst hit. In articles originally published for the World Retail Congress on retailing in a time of crisis, AlixPartners experts take a look around the world and focus on those countries hit hardest by the coronavirus to highlight instances of quick thinking and rapid innovation in retail.

READ MORE

How can retailers satisfy today's self-centric customer?

In years of studying buyer behavior and touchpoints, AlixPartners has found that every transaction between the consumer and the retailer can be broken down into five basic building blocks that shape this relationship: access, product, price, service, and experience. Weighing consumer expectations in relation to each of these attributes paints an instructive picture of the trends and tactics that will become critical to retailers’ strategic decision-making in the months to come.

READ MORE

In years of studying buyer behavior and touchpoints, AlixPartners has found that every transaction between the consumer and the retailer can be broken down into five basic building blocks that shape this relationship: access, product, price, service, and experience. Weighing consumer expectations in relation to each of these attributes paints an instructive picture of the trends and tactics that will become critical to retailers’ strategic decision-making in the months to come.

READ MORE

Retail Viewpoint: Actionable Insights Every Month

Sign up for our Retail Viewpoint email newsletter where each month we take a deep dive into the disruptive forces shaping retail business opportunity around the world.

In The News

Global Coordinators

Global Team