Pippa Wicks, Executive Director at John Lewis & Partners talks to Dan Coen, Managing Director and senior retail adviser at AlixPartners, about how Boards can keep their customers close despite significant shifts in consumer behavior—and priorities—during 2020. At a time where decisive action from business leaders is of the utmost importance, we offer this series of discussions between AlixPartners experts from across EMEA and our network of hugely experienced boardroom executives and senior industry advisers.
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Keeping the Consumer Close
RELENTLESS DISRUPTION CONTINUES TO DRIVE CHANGE EVER FASTER
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