Since 2014, AlixPartners has surveyed online shoppers all over the world to uncover trends in what they’re ordering online for home delivery—including products they’re buying, delivery services they’re selecting, and their thoughts and feelings about those services. By comparing consumers’ responses from six particular markets, including the United States, the United Kingdom, Germany, France, China, and Japan, we’ve uncovered trends at both the international and local levels—some surprising, others counterintuitive. Understanding these trends can help online retailers and their home-delivery logistics providers craft smarter strategies for succeeding in each market.