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IT Cloud Engineer

Corporate Services - Information Technology London

At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.
 
AlixPartners has embraced a hybrid work model to provide flexibility and support our employees’ work-life integration.  Our hybrid model combines a mix of in-person (at client site or AlixPartners office) and remote working.  Travel is part of this position, but the frequency may vary based on client, team, and individual circumstances.

What you’ll do

In this critical role in AlixPartners’ Corporate Services team, you will support the Information Technology (IT) business unit via the Cloud, Client Services, and Innovation Team. This position is a key member of IT and is responsible for day-to-day operational and technical support in the area of systems & network engineering across all systems and platforms.

The CCSI Systems Engineer is a full-time role reporting to the Cloud Platform Delivery and Operations Director and is based in London.

Key Responsibilities: 

  • Provide day-to-day systems, server, and network engineering support functions for various systems and platforms, including (but not limited to) Microsoft Windows servers, Active Directory, various distributions of Linux infrastructure, and 3rd party application platforms. Participate with cross-discipline teams as necessary.
  • Assist in the design and operations of AlixPartners’ Cloud Platforms – including Azure and AWS.
  • Participate in the design and implementation of various new system implementations and upgrades.
  • Analyze, report, and advise on various systems and applications performance issues.
  • Provide day-to-day technical, administrative, and functional support for the various platforms and systems.
  • Participate as a key technical resource for current and new systems planning and scoping.
  • Participate in the configuration and setup of technology resources for new consulting engagements. 
  • Participate in the analysis of new software applications, application architecture, and configurations, and participate as a key member of the team in reconfiguring systems, databases, and applications for optimal performance. Participate in troubleshooting as required.
  • Participate in the creation (or modification) of documentation activities related to system configuration, policies, and procedures.
  • Participate in defining and implementing the overall structure and standards for systems documentation.
  • Acquire knowledge, via both formal and on-the-job training of the various 3rd party packaged software applications and custom solutions used to provide systems monitoring, management, and reporting within the Digital service offering.
  • Additional responsibilities as identified.

This description is not designed to encompass a comprehensive listing of required activities, duties or responsibilities.

What you’ll need 

  • Experience in supporting information systems implementation, support, and monitoring, preferably within (but not limited to) a predominantly Microsoft environment.
  • Experience working in and/or implementing “compliance” environments such as SOC2, ISO27001, HIPPA,etc.
  • Experience with Windows Desktop OS, Windows Server OS.
  • Experience with RedHat Enterprise Linux – or similar distribution a plus.
  • Exposure working in Amazon’s AWS / EC2 infrastructure (or similar provider).
  • 2+ years working in Microsoft’s Azure Platform.
  • Experience with Windows Powershell and other Infrastructure as code languages.
  • Experience with database MSSQL Servers (Oracle would be a plus).
  • Experience Apache WebServer and Tomcat Application Server hosting.
  • Experience with hosting web applications.
  • Exposure to Cloud ‘Big Data’ / BI / Analytics technologies.
  • AZ-104 (Azure Administrator or equivalent experience on Azure Cloud required.
  • BS or BA in Computer Science, Management Information Systems, or related field is preferred; experience may be considered in lieu of formal education..
  • Strong analytical and problem-solving skills; ability to quickly research new platforms and issues.
  • Excellent communication skills (verbal & written).
  • Experience in large, production-oriented service operations, with experience in a 24x7x365 service delivery model supporting mission-critical business operations with large data volumes.
  • Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday.
  • Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners’ Code of Conduct and foster an inclusive environment with people at all levels of an organization.

In addition to a positive workplace, the firm offers a comprehensive compensation package including an excellent benefit programme. 

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EMPLOYER AND JOB POSTING DISCLAIMER

All genuine AlixPartners vacancies are located on the AlixPartners website. AlixPartners does not charge any application, processing or training fee at any stage of the recruitment process, and interviews will be held in-person or via a secure video tool. AlixPartners does not engage with candidates via platforms such as VIBER, Google Hangouts or other instant messaging platforms.