People
Randall Eisenberg
Partner & Managing Director, Americas Co-Leader of Healthcare & Lifesciences
New York
The operating environment for medical and dental services organizations (for ease of reference, referred to as MSOs throughout this article) has undergone significant shifts in recent years. Many organizations are navigating balance sheet constraints as macroeconomic conditions—including the interest rate environment, regulatory framework, and patient utilization patterns—have evolved substantially from the assumptions that underpinned their initial business plans.
MSOs that scaled rapidly during the low-rate era are now grappling with higher interest costs, operational complexity, and disillusioned clinicians. This article explores nine value-creation levers—from filling the seats and tailoring lead generation to professionalizing payor negotiations and deploying SWAT teams for underperforming clinics. Read the full article here:
