Industry
Retail consulting services
We work across the retail ecosystem to optimize operations and transform organizations for the digital-first era.
Best Buy has launched a third-party marketplace on its website and app, more than doubling its online product assortment by adding new categories like home goods, furniture, and licensed sports merchandise. The move, powered by Mirakl, allows Best Buy to expand quickly without holding inventory, while still maintaining return standards and vetting sellers. Justin MacFarlane says the model could boost profits but warns of risks like quality control issues, brand dilution, and the danger of overexpansion, cautioning that "more is more until it's not."