Retail reckoning: How private equity is boosting some brands and crushing others

When poor service and lack of merchandise are the result of cost savings and retail pressure, it's hard, particularly for retailers in private equity portfolios, to bounce back and sync up with the consumer’s shift to e-commerce. As AlixPartners’ retail practice co-head, Joel Bines, puts it: “When it’s not about the customer anymore, you’re dead.”

24 April 2018