The connectivity trap
The connective infrastructure that is keeping consumers online, informed, and empowered is the primary accelerant of disruption across the industries we studied last year. However, the main enabler of that connectivity—the telecommunications industry—has been unable to fully take advantage of the disruption.
This report reveals:
- What top performing companies are doing to cause disruption or mitigate its impact
- The factors affecting companies in the lowest segment
- Whether these forces disrupt all companies equally
- What anomalies tell us about the industry
The impact of Disruption cycles in telecommunications
The AlixPartners telecommunications industry disruption report analyzes the key factors impacting the sector, and uncovers the implications for leaders, including:
- Radical simplification of legacy service propositions, systems, and operating models is a pre-requisite to any transformation enabling telcos to be more competitive.
- A digitized customer journey and extension into the back office functions can finally achieve integrated, data-based operations.
- Operators should seek to optimize new technology roll-outs (like 5G) with a focus on monetizable propositions in the B2B sector and increased levels of collaboration or sharing.
- New revenue streams from 5G and elsewhere will be tough, but a transformed digitally enabled operator—with a healthy core—will be better placed to pursue adjacent business opportunities.
AlixPartners Disruption Insights identifies strategic priorities and tactics that successful businesses are employing to survive—and thrive—in the midst of ongoing disruption cycles. Complete the form to download the full telecommunications industry analysis.