COVID-19 is likely to have a transformative effect on both the number of simultaneous contractual disputes that organizations face and the strategies they employ to deal with them.

The aftermath of the 2007-2008 financial crisis brought with it a steep increase in legal action as businesses looked to recover in any way they could. And the post-COVID legal landscape is likely to bring with it a similar spike. However, in 2020, there is also a real and growing spotlight on corporate behavior which, alongside the sheer volume of disputes and the need for businesses to bounce back quickly, means a different approach will be needed for this crisis.

So, with businesses worldwide facing massive disruption and with a potential flood of commercial claims on the horizon, what can be done to manage post-COVID uncertainty and adopt a new approach to managing disputes?