John applies two decades of experience to help financial services organizations improve their operational performance. His areas of specialization are productivity improvement, operating model restructuring, cost reduction, and automation. John’s clients benefit from his deep expertise in defining and delivering large transformation programs and working with C-level executives to deliver significant shareholder value.
John has an MBA with distinction from Bath University. He is published on operations transformation topics in the Times, Strategy+Business, and The Economist: Intelligence Unit.