How we helped

Boundaries are being tested as a class action moves into the courts. We are advising a class of London rail passengers in a collective action against two London train operating companies. The claim involves boundary fares, which allow passengers who own a London Travelcard to travel beyond the zones covered by their Travelcard without doubling up on payment.  

At issue is the question of whether the train companies made boundary fares available for Travelcard holders to purchase. If not, as alleged by the class representative, these customers would have paid twice for a segment of certain journeys.

The class representative says that this imposition of unfair prices is an abuse of the rail companies’ dominant market position and in breach of U.K. and E.U. competition laws. AlixPartners' role has been to quantify damages and to advise on the market definition and dominance aspects of the case. Ultimately, the tribunal certified the collective proceedings order, right on time.

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