Insight

The winning recipe for digital transformation

December 1, 2015
Download Full Report

Successful digital transformation leads directly to increased revenue and improved profitability. Transformations work best when they address the major influences on financial performance through a five-category framework: (1) business model and real-time architecture, (2) understanding, predicting, and interacting with customers, (3) information-based decisions, (4) digital automation, and (5) technology finance and governance.

At a glance

  • An effective digital business model enables information-sharing across the business to improve sales, reduce process costs, and standardize operations.
  • Transformed companies use digital tools to segment customers and deliver consistent, favorable experiences.
  • Managers armed with digital solutions can make decisions based on a clear and real-time view of what’s selling, who’s buying it, and how it adds to the bottom line.
  • Digitally transformed organizations strive to minimize the cost of protecting the business so that they can invest more in improving it.