Courtnay has almost 15 years of experience and a successful track record of leading retail clients through transformational change and operational improvement in the apparel, footwear, and accessories space. Clients benefit from her extensive expertise in operational improvement across the retail value chain and particularly in the areas of product development and sourcing. Courtnay’s expertise includes assessing operational capabilities, designing new business processes and organizational operating models, and implementing the foundational technologies needed to support end-to-end retail value chains from concept to delivery. Previously, she was a retail consultant at 703 Advisors, a small boutique consultancy, and Kurt Salmon Associates, part of Accenture Strategy.
Courtnay has an MBA in management and retail from Columbia Business School.