Ross specializes in developing global transformation programs that deliver business outcomes through technology investments. Clients benefit from Ross’s deep digital strategy and technology implementation expertise. Ross specializes in digital investment strategy, operating models, agile product transformation, engineering excellence, and enterprise applications. He has worked with the world’s largest enterprises as an innovative and user-centric leader focusing on revenue generation, enhanced customer experience, operational efficiencies, competitive advantages, and simplified processes. By means of hands-on experience across the software development life cycle, he builds beautiful user experiences to delight users and has a reputation for applying design thinking, leading engaging workshops, and decomposing complex goals into achievable, measurable parts.
Ross has a Bachelor of Arts in Economics, Psychology, with a focus on Service Design and Business from New York University. He has earned a 2021 MIT Design Thinking Executive degree and is Six Sigma Certified, a Certified Scrum Product Owner, and a Certified Coach.