George Bene
Partner & Managing Director, Boston
Profitable growth is the lifeline of any company. It drives up valuation, attracts and retains talent, and keeps a company thriving. But profitable growth requires strong process discipline, results-based accountability, and an expert grasp of analytics. It also requires the actionable insight into customer profiles that enables companies to attract, engage, and retain customers over time. We work with growth-minded companies to capture the full value from their existing offerings and help design new and effective ways to go to market to bend the revenue curve.
Addressing the tension between cost efficiency and customer intimacy is important for companies of any size, but it’s especially important for midsized companies, particularly those upper-middle-market companies with ambitions to rise to the top of their industry.
READ MORE ON HBR.ORGAddressing the tension between cost efficiency and customer intimacy is important for companies of any size, but it’s especially important for midsized companies, particularly those upper-middle-market companies with ambitions to rise to the top of their industry.
READ MORE ON HBR.ORGDefining what customer success means for businesses now
The pandemic challenged every executive to operate differently, and many companies grew as a result. Now, as the economy cools and recession fears rise, business leaders have turned their immediate focus to protecting gains made in recent years and minimizing the pace of customer churn.
We believe the marketplace now demands companies entirely shift to a customer success mindset. Learn how our tailored approach can help your organization meet your customer's ever-changing expectations more effectively.
LEARN MOREDefining what customer success means for businesses now
The pandemic challenged every executive to operate differently, and many companies grew as a result. Now, as the economy cools and recession fears rise, business leaders have turned their immediate focus to protecting gains made in recent years and minimizing the pace of customer churn.
We believe the marketplace now demands companies entirely shift to a customer success mindset. Learn how our tailored approach can help your organization meet your customer's ever-changing expectations more effectively.
LEARN MOREOur latest series identifies the top persistent myths of revenue growth—practices that at one point may have been effective for growing businesses but are no longer effective today.
In working with our clients over many engagements, we've found that proactively avoiding these myths can provide a deep and unprecedented understanding of true profitability within an organization, and set you on the right execution journey to profitable growth.
READ MOREOur latest series identifies the top persistent myths of revenue growth—practices that at one point may have been effective for growing businesses but are no longer effective today.
In working with our clients over many engagements, we've found that proactively avoiding these myths can provide a deep and unprecedented understanding of true profitability within an organization, and set you on the right execution journey to profitable growth.
READ MOREProfitable growth is the lifeline of any company. It drives up valuation, attracts and retains talent, and keeps a company thriving. But profitable growth requires strong process discipline, results-based accountability, and an expert grasp of analytics. It also requires the actionable insight into customer profiles that enables companies to attract, engage, and retain customers over time. We work with growth-minded companies to capture the full value from their existing offerings and help design new and effective ways to go to market to bend the revenue curve.
Addressing the tension between cost efficiency and customer intimacy is important for companies of any size, but it’s especially important for midsized companies, particularly those upper-middle-market companies with ambitions to rise to the top of their industry.
READ MORE ON HBR.ORGAddressing the tension between cost efficiency and customer intimacy is important for companies of any size, but it’s especially important for midsized companies, particularly those upper-middle-market companies with ambitions to rise to the top of their industry.
READ MORE ON HBR.ORGDefining what customer success means for businesses now
The pandemic challenged every executive to operate differently, and many companies grew as a result. Now, as the economy cools and recession fears rise, business leaders have turned their immediate focus to protecting gains made in recent years and minimizing the pace of customer churn.
We believe the marketplace now demands companies entirely shift to a customer success mindset. Learn how our tailored approach can help your organization meet your customer's ever-changing expectations more effectively.
LEARN MOREDefining what customer success means for businesses now
The pandemic challenged every executive to operate differently, and many companies grew as a result. Now, as the economy cools and recession fears rise, business leaders have turned their immediate focus to protecting gains made in recent years and minimizing the pace of customer churn.
We believe the marketplace now demands companies entirely shift to a customer success mindset. Learn how our tailored approach can help your organization meet your customer's ever-changing expectations more effectively.
LEARN MOREOur latest series identifies the top persistent myths of revenue growth—practices that at one point may have been effective for growing businesses but are no longer effective today.
In working with our clients over many engagements, we've found that proactively avoiding these myths can provide a deep and unprecedented understanding of true profitability within an organization, and set you on the right execution journey to profitable growth.
READ MOREOur latest series identifies the top persistent myths of revenue growth—practices that at one point may have been effective for growing businesses but are no longer effective today.
In working with our clients over many engagements, we've found that proactively avoiding these myths can provide a deep and unprecedented understanding of true profitability within an organization, and set you on the right execution journey to profitable growth.
READ MORE